Resources
Banyan Philanthropy Foundation
Refund, Cancellation and Ticketing Policy
Donations
All donations made to Banyan Philanthropy Foundation are voluntary and non-refundable. Once processed, donations cannot be cancelled or reversed.
In case of duplicate or erroneous transactions, donors may write to us within 7 days with transaction details. Requests will be reviewed and addressed at the Foundation’s discretion
Recurring donations may be cancelled at any time. Cancellation will stop future charges, but past contributions will remain non-refundable.
Event Tickets – Indraprastha Culture Festival
All tickets purchased for the Indraprastha Culture Festival are non-refundable and non-transferable.
If the event is cancelled by the organiser, eligible ticket holders may receive a refund or transfer to a future edition. If the event is postponed, tickets will remain valid for the revised date.
The Foundation reserves the right to refuse entry or remove any individual in violation of event guidelines, without refund.
Privacy Policy
Banyan Philanthropy Foundation respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect personal details such as your name, email address, phone number, address, and payment information when you make a donation, purchase tickets, register for events, or contact us.
Use of Information
Your information is used only to:
- Process donations and ticket purchases
- Issue receipts and confirmations
- Communicate important updates about our initiatives and events
- Maintain internal records and comply with legal requirements
Data Protection
We implement appropriate security measures to protect your personal information. Payment transactions are processed through secure and trusted payment gateways. We do not store sensitive payment details such as card numbers.
No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties. Information may be shared only with trusted service providers (such as payment processors) when necessary to deliver our services or comply with legal obligations.
Communication Preferences
You may opt out of receiving non-essential communications from us at any time by contacting us.